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Shipping
Return & Exchange Policy
Q: Shipping
How do you ship your items?
A:
WE SHIP US POSTAL SERVICE FIRST CLASS, PRIORITY MAIL AND UPS
All orders are processed in the order received. Every item is skilfully handcrafted for your order. We do not keep any products in stock. Therefore, please allow 3 to 7 business days from the date your order is placed and payment is completed for your order to be shipped. Please keep in mind that choosing Priority mail ONLY means that your order spend less time in postal transit once your order is shipped. All orders shipped USPS Priority mail will include a delivery confirmation slip. This allows us to make sure you receive your shipment. We do not add any additional cost for handing... Please refer to our Shipping & delivery for detail on our shipping rates and transit times.
Q: Return & Exchange Policy
What is your exchange policy?
A:
All our products are original designs and hand made. Your satisfaction is important to us. We will repair or replace any item you have purchased from us that has craftsmanship or quality defect. If you are a retail customer and for any reason you are not satisfied with your purchase, please return the item with in (15) days of your receipt. You will be credited for the full amount except the shipping charges.
If you are a wholesale partner please contact us directly.
NOTE: Does not apply to items damaged or broken due to use.
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